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Kelly Services Operations Analyst II in San Francisco, California

The KellyOCG CPG Ads team is looking for an operator who is both customer and detail obsessed to join our CPG Ads team to help build our universal product catalog for our CPG partners.

Key responsibilities include:

  • Execute:

  • You will manage systems and process frameworks to improve coverage and accuracy of the universal catalog.

  • You’ll partner with internal stakeholders in executing a best-in-class catalog strategy which helps customers shop from their favorite merchants through the platform.

  • Build:

  • You will help maintain a high quality product catalog with perfect information (i.e. pictures, description, name, taxonomy), high quality scores and operational checks and controls.

  • Collaborate:

  • You will partner with the Ads and Catalog teams to prioritize work that unlocks advertising opportunities, supports CPG brand relationships, and expands the catalog.

  • You will serve as a resource and subject matter expert to the sales teams, ensuring they have the right playbooks and SLAs to support their partners.

  • Learn:

  • You will learn about our product and in-store operations, product roadmaps, as well as our current and future capabilities.

  • Armed with this knowledge, you have the opportunity to influence our go to market strategy.

Required Skills:

  • You have 2-3 years of experience of managing high quality processes, with excellent attention to detail. Ideally you also have experiences in building processes for scale, creating quality assurance practices, and instilling those in other teams

  • You have Excel and/or SQL experience

  • You are strategic and effective communicator- your plans clearly meet expected business goals and are easy for others to follow

  • You are capable of restructuring goals and the processes to meet them if business needs change at short notice

  • You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term.

  • You act with urgency.

  • Speed excites you.

  • You are a self-starter.

  • You have a bias for action and excel in a fast-paced, evolving business

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what’s next with Kelly ® .

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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