This role is open to be based from: Seattle, WA; Los Angeles, CA Assembly Media, Inc. is looking for an account executive level Community Manager to join the PNW region as a core member of the Assembly Digital Team. This person will be responsible for supporting digital and social media communications programs on behalf of Microsoft. As a Community Manager, you will be the brand's eyes and ears on social and will partner closely with internal and client teams in content ideation and copywriting, as well as bring social-first thinking to brainstorms and have a nose for real-time opportunities and social trends. As a Community Manager, you will also partner closely with the account and client teams to develop, manage, and post approved social responses, proactively flag opportunities to the team, and work with strategy and analytics to provide insights and recommendations based on what the community is saying. To be successful in this role, you will have solid research, writing and editing skills and an appreciation for how social media impacts the overall customer experience. You will be flexible and agile and will be able to work collaboratively with all implementation teams to ensure that the brand's communication objectives and strategies are met. Responsibilities:

- - Engage with audiences across Instagram, Twitter, Facebook, and other social channels as needed - Exemplify the brand voice and tone in all community interactions - Craft copy for social posts - Work with the internal and client teams on brainstorms and quick-turn social moments - Exhibit strong cultural competency and the ability to identify trends and opportunities - Maintain an accurate and current content calendar, ensuring all updates and changes are reflected in master documents and tools - Manage and organize content and assets as needed - Proactively flag opportunities for the brand and escalate issues as needed in a timely matter - Work with strategy and analytics to provide learnings and recommendations based on current trends in the community and industry - Maintain and improve workflows and processes for community management and escalations

Basic Qualifications

- - At least one year of experience in digital, community management, or social media related efforts - Bachelor's degree or equivalent experience

Preferred Qualifications:

- - A solid grasp of core social media platforms (Facebook, Instagram, Twitter, etc.) and how they are used - A passion for social media, from both a branding and cultural perspective, and an understanding of content best practices across social channels - Great writing skills and excellent organizational skills, attention to detail and the ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment - Knowledge of influencers/ tastemakers across social platforms is a plus - An understanding of the importance of monitoring consumer conversation for relevant insight - Microsoft and social event experience a plus

$48,000 - $67,000 a year An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. Assembly is an integrated agency providing purpose-built communications to Microsoft - bringing strategy, creative, research, social and d