This position serves to help ensure the tightest possible linkage between the Gas organization’s business processes as it relates to GIS and the information systems that support those processes. This position participates in the review and assessment of business area processes in order to recommend business process changes to improve operational performance, address operational deficiencies or meet emergent needs for the Gas GIS applications. Works closely with business area managers and other company Managers to document broad business objectives into meaningful requirements documents. This position will use knowledge of the business areas’ operations to coordinate and direct the implementation of new or revised IT technologies in support of business process improvements. This position will also be responsible for supporting the execution of data Analytics as it relates to all GIS systems associated with the Company’s Gas systems.

This position also fulfills non-system performance analysis functions for Gas business areas and can be assigned to co-manage system enhancements on projects.

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Essential Functions:

• Conducts data analysis and preparation of documents, data reports, GIS dashboards, and maps.
• Review, analyze and consolidate data from multiple disparate sources including usage of FME, SQL, Python, and REST.
• Communicates complex technical issues both verbally and in writing to non-technical GIS users.
• Provide support for the data maintenance and data quality effort.
• Be able to support as an SME on current and any future GIS-related RFP work
• Partners with area managers to examine and document existing business processes, business rules and systems, and performs gap analysis in order to identify differences between the current processes and the desired state. Also conducts workflow analysis, change impact analysis and identifies areas for improvement in preparation for business process re-engineering.
• Gathers business needs and requirements by facilitating meetings or administering work sessions to define or redefine problem statements, process design or products or services. In concert with the business areas, focuses on always developing and improving business processes.
• Participates in the evaluation and selection of system applications for the support of new business processes, procedures and standards as they relate to Gas GIS system integration.
• Assists with developing recommendations that explore alternative solutions, such as leveraging existing technology through improved usage, incremental training or minor business process enhancements.
• Supports business units by investigating operations related problems or inquiries, and recommends, facilitates, and coordinates solutions.
• Assists in the preparation of the testing strategy and testing execution plan including creation of use cases, test cases and verifying the testing output to ensure it meets the requirements of the business.
• Develops or recommends business and management information reports to enable measurement of business results.
• Develops and provides business and system support, as well as training on GIS applications. Communicates business and system application changes. Partners with area managers to ensure process issues are addressed.
• Defines business capabilities, benefits and overall business case to assist with project mobilization, requests for proposal, information and the quote.
• Validates the solutions meet the business requirements.
• Will be required to support Emergency Restoration efforts throughout the Eversource service territory.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Extensive knowledge and hand-on experience with ESRI tools and other online mapping solutions.
• Requires knowledge of technical modeling techniques, business assessment and modeling tools and best practices.
• Requires high-level understanding of the organization’s business systems and processes as well as industry-wide requirements.
• Requires high proficiency in relationship management, verbal and written communications, meeting facilitation, multitasking, time and prioritization management
• Ability to be objective and flexible.

Education:

• Bachelor’s Degree in Business Administration, Computer Science, Engineering, related discipline or equivalent experience
• Master’s Degree or MBA preferred

Experience :

• Minimum of five (5) years business and technical experience.
• Requires experience with systems development methodologies, business systems requirements definition, process engineering and project management.

Compensation and Benefits:

• Eversource offers a competitive total rewards program. The annual salary range for this position is $105,340.00 to $117,040.00, plus incentive. Employees working in this position may be eligible to receive a rotational shift pay adder upon completion of training. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office environment which includes sitting, standing and general movement throughout the office area.
• This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

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Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.