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Citigroup Operational Risk Manager - Processing Risk in Tampa, Florida

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Risk to Citi’s Processing Risk Policy & Framework Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Processing Risk Manager will be responsible for contributing to the design of a holistic framework to manage processing risk, ensuring we have a fit for purpose and agile framework that meets the evolving needs of a complex global banking organisation. The Processing Risk Manager will have a proficient level of understanding of banking operations and financial services transactions, transaction lifecycle, and industry-best practices related to sustainable process and control design and implementation.

The candidate is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Requires basic commercial awareness, with strong communication and diplomacy skills in order to guide, influence and convince others. This role will have a significant impact on the area through complex deliverables that provides advice and counsel related to Processing Risk to stakeholders as required. The work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you’ll do

  • Helps maintain and oversee the application of the Processing Risk Framework and governance processes to help create lasting solutions for minimising losses from failed internal processes, inadequate controls, and emerging risks related to Processing Risk.

  • Independently assess’ compliance by the global businesses to the Processing Risk, working closely with team members globally to determine appropriate solutions to improve oversight and challenge.

  • Serves as a subject matter expert for the Processing Risk Framework and associated governance practices.

  • Has the ability to operate with a limited level of direct supervision, becoming a responsible owner for a range of core initiatives and aspects of Processing Risk policy.

  • Possesses the ability to add value through the consideration of changes to the Policy Framework.

  • Assist the Processing Risk team as needed with projects, associated critical reporting for internal and external stakeholders and other essential deliverables as needed.

What we’ll need from you

  • Strong communication and stakeholder partnering skills, and an enthusiasm for getting to the root cause of an issue and finding a solution and/or improving current processes.

  • Previous exposure either directly or indirectly to Processing Risk ideally, but operational risk more generally at a minimum, in either a 1ST or 2nd Line role.

  • Can exercise independence of judgement and autonomy.

  • Candidate should ideally have prior experience of any of the business areas at Citi and an understanding of associated key policies and requirements.

  • Proven ability to work across a matrix organisation, managing issues effectively through to closure whilst working with colleagues in multiple time zones.

  • Ability to work under pressure to tight deadlines when required.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

  • A discretional annual performance related bonus 

  • Private medical insurance packages to suit your personal circumstances

  • Employee Assistance Program  

  • Pension Plan 

  • Paid Parental Leave 

  • Special discounts for employees, family, and friends 

  • Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Apr 19, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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