Job Description: In this contingent resource assignment you will support customers; seek ways to improve individual work processes within established procedures. Perform routine customer support tasks. Regularly receive direction from supervisor and escalate questions and issues. Interact with client personnel on basic information.

Required Qualifications: 1+ years of Customer Service, Financial Services, Call Center or Contact Center support experience.

LOCATIONS: (Hybrid - 3 days in office / 2 days working remote)- Phoenix, AZ

SHIFT HOURS - 7:00 AM – 3:30 PM (30-minute lunch)

Will be part of "customer service process" team within shared operations group

DUTIES:

• Reaching out to customers to verify information accuracy

• Double checking transaction information

• Performing validation steps on transaction information gathered by team

• Approving information and submitting to system of record for completion

TOP SKILLS

• Customer service and/ or Call center experience

• Professional and polished communication skills

• Ability to gather information accurately

NICE TO HAVE

• Loan IQ

• SharePoint experience

Apply Today! Hiring NOW!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.