Compensation: $24.32 per hour

Company Overview:

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Core Responsibilities & Duties:

• Problem solver, and self-motivator

• Setup shipments based on customer needs.

• Track and follow up on shipments, to ensure picked up/delivered on time, while communicating with customer on all essential updates

• Ensure all shipments are routed and moving, to ensure meets delivery due dates.

• Ensure proper data entry for accurate information and proper instructions are notated.

• Provide prompt and accurate customer service, assuring customer satisfaction.

• Follow all procedures (work instructions, training, etc.), safety and quality policies, processes, and customer profiles appropriately without making exceptions

• Arrange and schedule delivery appointments for various shipping/receiving warehouses.

• Ability to breakdown accounts and customer requirements, and direct team members on how to proceed.

• Document issues, and area of improvements and provide examples in meetings.

• On-call rotations, including holidays.

• Generate report per customer’s request.

• Other duties as assigned.

  Job Requirements & Qualifications:

• College degree is a plus.

• Minimum of 1 year of experience in general Logistics Knowledge in Freight and related fields

• Minimum of 1 year of experience in WMS systems.

• Advanced level – Microsoft Office Suite, Adobe Acrobat, PowerPoint, and Excel.

• Detail oriented with 100% accuracy is a must without exception.

• Excellent written and communication as well as customer service skills are strongly required.

• Strong Words and Excel.

• Works under general or minimal supervision.

• A self-starter with professionalism, good common sense, and strong problem-solving ability.

• Ability to work cooperatively with others at all levels within the organization.

• Have positive enthusiasm, the drive to succeed, and a passion for the job.

What We Offer:

• Competitive base salary.

• Two weeks of paid time off within the first year of employment, sick time and holidays.

• Company provided life insurance.

• Health, vision, and dental insurance options.

• Commuter benefit plan.

• Optional supplemental life insurance.

• 401(k)

• Wellness program.

• A great place to work with a terrific culture.

#IND

About Us

About the Team