Business Analyst – J&E

Summary

Title: Business Analyst – J&E

ID: 2065203

Location: REMOTE

Job Function : Information Technology

Description

A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. Come join our growing team. We are looking for a Business Analyst – J&E.

The IT J&E Applications Business Analyst works with the J&E Manager and the J&E Product Owner to investigate and analyze issues, document business requirements, and to create and execute test plans. The J&E Business Analyst is an active team member for the entire Software Development Life Cycle. They are involved from the request phase to the implementation phase of each project. Much of the success of a project is dependent on this role.

In addition to new software development projects, this role also plays an active role in daily Help Desk support, including triaging cases and working with end-users to resolve functional issues. The role does initial research and if needed, works with the development staff to resolve non-functional issues. All this is done in a team atmosphere, while following established processes for thorough documentation and communication.

Responsibilities

• Responsible for translating high-level business requirements into detailed functional specifications

• Performs initial functional testing of all program modifications in preparation for User Acceptance testing

• Works with the J&E Manager to coordinate User Acceptance testing with business users who test and validate software changes to ensure requirements are met

• Works to maintain a detailed working knowledge of the assigned area’s systems, organization, and business processes, including all new changes and enhancements

• Updates required documentation that tracks monthly release cycle and produces regular reports on support desk case metrics

• Is the primary owner of the team’s documentation, including Functional Specifications, User Documents, Process Flows and Power Point presentations?

• Additional administrative duties as required

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, MIS, or related field or Work Experience using an ERP system, or accounting software

• Classes in or knowledge of basic accounting

• Minimum three years’ work experience, preferable working in a help desk, customer service or accounting setting.

• Ability to research and solve problems in a logical manner

• Open to learning new things

• Ability to communicate effectively in a multicultural, multinational environment and mobilize cross-functional high-performance teams

• Exceptional verbal communication skills

• Excellent written communication skills

• Working knowledge in using personal computer and application software including Microsoft Word, Excel, & PowerPoint.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.