Charles Schwab Manager, Business Continuity in Westlake, Texas


Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616

Cameron Ellsworth


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

In Corporate Risk Management, we provide an integrated risk management strategy that supports the delivery of predictable financial and operational performance in order to produce successful client and shareholder outcomes. We are organized around six primary functions: Bank Risk, Enterprise Risk, Information Security Risk, Market and Investment Risk, Model Risk and Operational Risk. Within each of these areas, we develop a framework for how much risk we are willing to accept as a firm and establish processes for identifying, evaluating, measuring, monitoring and reporting against that framework.

The Business Continuity (BC) team assists departments with identifying their exposure to internal and external threats, determining the impacts from business interruptions and disasters, and implementing sound strategies that provide effective prevention and recovery for the organization. In this role as a Manager, Business Continuity, you will perform and assist the team with Risk Assessments, conduct Business Impact Analysis (BIA) Assessments with assigned teams and develop Business Continuity testing requirements.

What you’ll do:

Primary role of the job holder involves in coordination and facilitation of Firm wide Business Continuity Testing including Crisis Management Exercises, Business Recovery Testing, technology resilience and third party resilience testing oversight. At a minimum, the job holder will:

  • Partner with BC Management to build and enhance the Firm BC testing standards are in alignment to the Policy and applicable regulatory requirements

  • Update the BC Testing standards, procedures and templates adequately capture the requirements as specified in the BC Policy

  • Develop firm wide Business Continuity testing plan on an annual basis and track completion in alignment to the calendar.

  • Develop end-to-end BC testing process and provide sufficient subject matter expertise to the Business Continuity Consultants (BCC) and team to execute BC testing

  • Coordinate, facilitate and oversee the Firm wide Business Continuity Testing

  • Review Test reports adequately capture any issues or recovery gaps identified during testing

  • Track and monitor issues identified during BC testing and validate resolution as specified in the policy and procedures

  • Document situation reports and lessons learned for actual incidents and exercises, and tracking of training

Additionally, the job holder is expected to perform routine business continuity life activities (mentioned under) as and when required:

  • Conduct Business Impact Analysis interviews to gather impact data and dependencies in order to develop Recovery Time Objectives

  • Conduct Risk Assessments to identify threats, risks perform cost benefit analysis to develop cost effective and viable mitigation measures

  • Create and update business continuity plans with the business and provide guidance on development of appropriate recovery strategies

  • Conduct Awareness and Training activities with the business

  • Develop and maintain strategies to reduce risk and close gaps identified during the risk assessment and testing process

  • Coordinate logistics and compile documentation in support of response and recovery efforts for business impacting events.

  • Assist in managing the recovery during a disaster as needed, and assist with Incident Response Responsibilities, including communications and development of communication and crisis management plans

  • Provide crisis support, including 7X24 on call rotationProvide logistical and subject matter expert support for the assessment, development, implementation and revision of business continuity and emergency preparedness programs and plans

  • Assist the BCIM Management team with all aspects of gathering data and creating action plans in response to all phases of the Internal Audit process

What you have:

  • Bachelor’s degree preferred

  • 3-5 years of Business Continuity and experience

  • 3-5 years of Crisis Management and on call support experienced preferred

  • Knowledge and application of Business Continuity professional practices, including Risk Evaluation and Control, Business Impact Analysis, Business Continuity Strategies, Emergency Response and Operations, Business Continuity Plans, Awareness and training programs, Business Continuity Plan exercises, Audit and Maintenance, and Crisis Communications

  • CBCP (Certified Business Continuity Professional) or MBCP (Master Business Continuity Professional) certification preferred

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: Risk Analysis

Position Located In: TX - Westlake

Education: HS/GED

Job Type: Full Time

Category:Risk Management

Activation Date: Wednesday, June 6, 2018

Expiration Date: Sunday, July 1, 2018

Apply Here