Charles Schwab Sr Manager - Operational Continuity in Westlake, Texas


Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616

David Slade


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

At Schwab we have a very robust and Operational Continuity [OC] / Disaster Recovery operating framework. That includes satisfying myriad inquiries and audits attesting to our capabilities related to business requirements. We are in the middle of altering that framework to truly ensure that resilience is part of the core to everything that we do. You will have the opportunity to have an immediate tactical impact as well as be key resource shaping the future of Operational Continuity.

What you’ll do:

As a manager of people in our organization, you will work closely with Operational Continuity team mates, direct reports, as well as planning and testing participants from across the organization. You will be the key focal point relating to testing coordination, preparation, and execution. You will be the Product Owner for Operational Continuity testing service offering. You will interface with the Scrum Master to define and document Epics, Releases, and Sprint Planning. As a managerial contributor in Operational Continuity you will expected to lead by example throughout the entire organization and be the voice of organization when occasion dictates. You will also be expected to drive thought leadership regarding adapting or changing OC processes in support of modernization initiatives as they occur. You will become to be viewed as a successor to the department head.

What you have:

7+ years of demonstrated current experience dedicated to disaster recovery operations and management 5+ years of systems engineering experience Must have substantial experience leading technical teams in the delivery of services as an individual contributor and a people manager 5 years of delivering results using an Agile Framework [must be comfortable representing the Product Owner, creating and maintaining backlogs, etc.] Must have well-groomed soft-skills and be comfortable and effective speaking and presenting in front of executive management Well-developed and sound project management skills developed in managing and staffing large projects Must have in-depth understanding of current recovery solutions, high availability architectures, and mainframe architectures as well as knowledge of crisis communication solutions Strong time management and organization skills Demonstrated success in developing and implementing business continuity program life cycle plans and source deliverables (e.g. risk assessments, BIA’s, continuity planning) is essential Experience establishing, managing, and communicating with Business Partners to cultivate strong partnerships Strategic thinker with strong analytical skills Thorough knowledge and understanding of current disaster recovery and reliance planning techniques and technologies, as well as the methods used in performing risk and business impact analysis Understanding of elementary IT network principles is critical Requires excellent oral and written communication skills to convey plans, exercises, and activities. Ability to plan, organize, and lead the testing of emergency response, recovery support, and business resumption procedures MS Office Suite, MS Project, Visio SharePoint or Database experience a plus Financial Services Industry and Audit / Regulatory experience a plus Continuity Planning accreditation is a plus Bachelor’s degree in a related field is preferred Responsibilities include, but are not limited: Contribute to the development and maintenance of the team’s 3 – 5 year strategic plan Own the movement of work through the Operational Continuity Testing and Validation Team Establish and maintain the overall process for executing all DR testing activities with a full understanding of interdependencies Deliver ongoing feedback regarding risk management, mitigation, and prevention Liaise with the IT technical staff to ensure disaster recovery solutions are prepared, acceptable, maintained, and tested as part of a consistent operational life cycle Continually improve DR testing and reporting processes utilizing lasted information and technologies available A thorough understanding of all required testing for successful DR execution and evaluation of improvement options A thorough understanding of testing processes utilized to validate the disaster recovery plans Lead DR testing exercises, inclusive of tabletop exercises, simulated exercises, and full DR testing Regularly report Disaster Recovery exercise results to upper management as required

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Other Specialty Engineering-6+ yrs

Position Located In: TX - Westlake

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Wednesday, May 30, 2018

Expiration Date: Saturday, September 1, 2018

Apply Here