Job DescriptionMaintain a positive company image by providing courteous, friendly, and efficient customer service. Support the Team Leader, Associate Team Leader, Supervisor and Regional Team by maintaining regional standards.Responsibilities

• Assume primary responsibility of processing all product deliveries.

• Process deliveries in a timely manner with full attention to detail and abiding by receiving procedures.

• Ensure receiving supplies are filled and maintained.

• Maintain backstock area and cooler.

• Keep receiving area secure while on duty.

• Break down and organize designated loads.

• Ensure all refrigerated items are stocked or properly stored.

• Distribute received merchandise or notify team of arrival.

• Establish and maintain merchandise return/transfer area.

• Maintain receiving area in a neat, clean, organized and safe manner.

• Process incoming special orders, price and call guest to notify.

• Use all communication tools including department logbook.

• Document product transfers and waste and spoilage using appropriate forms.

• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.

• Operate all equipment in a safe and proper manner.

• Know and practice proper lifting techniques.

• Report all life safety and fire hazards, along with any other violations of company policy, to Team Leader for correction and report all accidents and injuries to Team Leader or Store Leadership immediately.

• Effectively communicate with Team Members regarding receiving and department operations.

• Attend all department, store and training meetings when scheduled.

• Answer department telephone calls and pages with proper etiquette when time permits.

• Develop working knowledge of all department vendors.

• Verification of each delivery and variances noted on invoice and to Team Leader.

• Follow through with correcting discrepancies using proper procedure.

• Assist in stocking product.

• File all completed paperwork in designated area.

• Properly and accurately record time using time clock at the beginning and end of each shift and for unpaid meal breaks during shift.

• Responsible for proper dress code, including non-slip shoes and cut-resistant gloves, when necessary, during each work shift.

• Checks product to ensure it meets WFM quality standards.

• Accurately sorts and scans waste.

• Maintains production standards.

• Stocks and cleans shelves, bins, and food preparation areas.

• Maintains back stock in good order.

• Handles DC and UNFI invoices for product delivered outside store receiving hours.

• Properly checks-in product and reports miss-picks to team leadership.

• Receives product from receiving location to sales floor or appropriate back stock spaces.

• Aids in receiving and sorting overnight deliveries for other teams.

• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.

• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.

• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.

• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.

• Immediately reports safety hazards and violations.

• Performs other duties as assigned by store, regional, or national leadership.

Job Skills, Knowledge, Skills, & Abilities

• Stand and walk for extended periods of time up to 4 hours without a break

• Bend and stoop to grasp objects and climb ladders

• Know and practice proper lifting techniques

• Bend and lift loads not to exceed 50 pounds

• Push and pull carts, weighing up to 100 pounds, unassisted

• Ability to perform job by repetitive use of right and left hands for simple grasping, power grasping, pushing and pulling and fine manipulation

• Must be able to consistently bend and twist neck and waist, reach above and below shoulders and squat during the course of a work shift

• Must be able to lift and carry loads up to 10 pounds regularly and 11-25 pounds intermittently during the course of the work shift

• Communicate and maintain employee safety and security standards

• Outstanding verbal and written communicator

• Strong organizational skills and ability to prioritize and meet deadlines

• Basic computer skills

• Ability to work well with others, self-motivated and capable of working independently with little supervision. Able to work a flexible schedule based on the needs of the facility, including nights, weekends and holidays as required

• Ability to learn basic knowledge of all products carried in the department.

• Ability to visually examine products for quality and freshness.

• Ability to perform simple math (addition, subtraction, multiplication, and division).

• Strong to excellent communication skills and willingness to work as part of a team.

• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.

• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.

• Ability to follow directions and procedures; effective time management and organization skills.

• Passion for natural foods and the mission of Whole Foods Market.

• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.

• In an 8-hour work day: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

• Work requires the following motions: bending, twisting, squatting and reaching.

• Exposure to FDA approved cleaning chemicals.

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

• Ability to work in wet and dry conditions.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.

• May require use of ladders.

Desired Work Experiences

• Must be at least 18 years of age

• Must have working knowledge of IRMA

The wage range for this position is $16.00 - $20.70 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.

Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.

Learn more about careers at Whole Foods Market here (http://www.wholefoodsmarket.com/careers) !

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